Support Center

GDPR & COPPA Compliance

General Data Protection Regulation (GDPR) & Children's Online Privacy Protection Act (COPPA) Compliance

Specific Terms defined as-

Parents” include Legal Guardians

"Minors" include Child Members (Children below the age of 18 and belonging to the Minor/Dependent category)

We at are fully committed to being transparent about the data we collect about you, how it is used and with whom it is shared. Our Privacy Policy applies when you use our website. We offer our members choices about the data we collect, use and share as described in Our Privacy Policy.​

Data Controllers and Contracting Parties

We (Matik Sports Pvt. Ltd.) will be the controller of your personal data provided to or collected by or for, or processed in connection with the usage of our website.

As a Visitor or Member of our Services, the collection, use and sharing of your personal data are subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.

Changes (“We” or “Us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Services, or by other means, to provide you with the opportunity to review the changes before they become effective. In case of disagreement, you may close your account.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

1. Data We Collect

1.1 What data do we ask for?


To create an account, you need to provide the following data:

  • Name
  • Phone Number
  • E-mail Address
  • Country
  • Photograph (optional)
  • Date of Birth (To check if the member is Major or Minor)
  • ​Short Bio

You have choices about which information you would like to provide on your profile. All profile data except DOB (after two attempts) and handle can be changed at any point of time via Edit Profile.​

1.2 Service Use

We log usage data when you visit or otherwise use our website or app, such as when you view or click on content (e.g., news articles or slideshows) or ads (on or off our sites and apps), perform a search, install or update one of our mobile apps. We use log-ins, cookies, device information and internet protocol (“IP”) addresses to identify you and log your use. This is purely to gain insights into the usage of our website and to help deliver a better experience to you.

1.3 Cookies

As described in our Privacy Policy, we use cookies to recognize you and/or your device(s) on, off and across our website and devices. We also allow some others to use cookies as described in our Privacy Policy. You can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies and similar technologies that track your behaviour on the sites of others for third-party advertising. For Visitors, the opt-out is here.

We use cookies to personalize content and ads, to provide social media features and to analyze our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use this website.​

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies including that are placed by third party services that appear on our pages.

1.4 Your Device and Location

When you visit or leave our website, we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. If you use our website from a mobile device, that device will send us data about your location based on your phone settings. We will ask you to opt-in before we use GPS or other tools to identify your precise location.

1.5 Other

Our website is dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

2. Data Subjects under the age of 18

Parental consent will be required to process the personal data of children under the age of 18 for online services; EU member states may legislate for a lower age of consent but this will not be below the age of 13.

2.1 Children’s Privacy Policy is committed to children’s privacy and follows the COPPA (Children's Online Privacy Protection Act). Protecting the privacy of children is especially important to For that reason, we created certain features designed to help protect personal information relating to children who are less than 18 years of age (“Child Members / Minors”). does not knowingly permit Minors to sign up directly for our Service without the consent of Legal Guardian. If learns that the Personal Information of a Minor has been collected on our Service without parental consent, then will take appropriate steps to delete this information. If you are a legal guardian (“Parent”) and discover that your child under the age of 18 has a registered account with our Service without your consent, please alert us at and request that we delete that child’s personal information from our systems.

2.2 Minors Registration and Services

Minors cannot sign up for an individual Sportsmatik account but can be a part through Guardian’s account with all their consent.

2.2.1 Parental Consent for a Child Athlete

When a Child Athlete sign up for our Service, we request a birthdate, username, password, and a Legal Parent’s email address so that we can email Child Athlete’s Legal Parents in order to seek consent via email that he/she is the Legal Guardian of the Minor and is permitting us to keep track of the account of their child created through Guardian’s account. If we do not receive Parental consent within 7 days, Child Athlete’s Restricted Account is suspended/deactivated.

2.2.2 When a Child Athlete account is created by other than a legal guardian, we ask for legal guardian’s consent to allow that person to manage the profile.

In compliance with COPPA (Children's Online Privacy Protection Act), we have adopted the following policies to keep children safe (there are exceptions to these policies as noted below under the heading “Exceptions to Verifiable Parental Consent”):

  • We will NOT knowingly collect, use, or distribute personal information from children under the age of 18 without prior verifiable consent from a parent or guardian.
  • We will NOT knowingly ask a child under the age of 18 to divulge more information than is needed to participate in any activity, game, or service.
  • We will NOT knowingly keep any personal information that is inadvertently included in a child's email submission, help inquiry, or other one-time requests, if we know that the child is under the age of 18. Any such information will be purged promptly after the issue has been resolved.
  • We will NOT knowingly post any personal information that is inadvertently included in a child's submission to a general audience contribution area if we know that the child is under the age of 18. Upon notice to us, these submissions will be deleted and handled anonymously thereafter.
  • We will NOT knowingly provide any direct link to websites that are unsuitable for children or teens.
  • Upon request, will provide a parent or guardian with a description of the information that may have been provided about their child during a registration process for a program or service of this site. We will give parents the ability to review their child's personal information, request that we discontinue further collection or use of their child's personal information, and/or request that we delete their child's personal information.

If you have any questions about this Privacy Statement, please contact at

2.2.3 Notification and Verifiable parental consent

For every Minor (anyone under 18 years of age), we will also require the parent or guardian to provide verifiable parental consent such as: by email, phone or letter follow up by the parent or guardian; mail, scan of a consent form; or phone call to; or other acceptable methods.

In order for us to provide notice to a parent or guardian and seek verifiable parental consent, we may request the online contact information of a parent or guardian. This contact information will only be used for the sole purpose of obtaining verifiable parental consent or providing notification to the parent or guardian.

Information We Collect and How We Collect It- Privacy Policy and Terms of Services set forth the information we collect for both children and those who are over the age of 18. This information is collected in the same manner regardless of age but in the instance of a child under 18, only with the Legal Parent’s consent.

A Parent has many tools to monitor and supervise the child’s activities- For example; we allow Parents to edit their child’s profile, turn on and off notifications, monitor all postings to the site by their child or other Members using the Service. Parents should always closely monitor their children’s use of the Services.

We may partner with third parties to provide content and/or to display targeted advertisements. We will not share your child’s personally identifiable information with these third parties. However, some of these third parties may use tracking technologies, such as cookies and Web beacons, in order to track user / member activity. We do not exercise control over or have access to these tracking technologies or the information practices of these parties, which are subject to the privacy policies of these third parties.

How To Review, Delete or Alter the Information Collected From Your Child- You can review your child’s personal information at any time by switching into their account or profile after your account log in. You may detach your child’s account entirely and can ask us to delete the account permanently. You can also have your child’s personal information deleted and refuse to permit further collection of such information by us.

If you wish to view or modify the information we have collected or delete your child’s account or profile, you may do this by e-mailing us at

Data Security- cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through the Services. However, no security system is impenetrable and we cannot guarantee the security of our systems. In the event that any information under our control is compromised as a result of a breach of security, will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Changes to this Children’s Privacy Policy- reserves the right to amend this policy at any time. Please check this page periodically for changes. We will post the date of when this policy changes to alert users / members that a new policy is in place. If we intend to use or disclose your child’s personal information in a manner materially different from that stated at the time of collection, we will notify you via email and obtain your consent to such changes.

2.3 Methods for Providing Parental consent

Parents need to provide consent for a Minor’s profile by responding affirmatively to an email sent by us to the Legal Parent’s email address provided by them during registration. If we do not receive consent from the Legal Guardian within seven (7) days, the Minor’s account will be deleted/deactivated and the personal information is deleted from our systems within 30 days.

To manage the Minor’s account and control over the Minor’s account activity, the Parent must create a Guardian Account on the Service and create the Minor’s profile through his/her account after providing the parental consent. Parent Accounts control the settings and functionality of the Minor’s account. The Parent can maintain the Child’s Restricted Account, and/or can enable additional functionality and data sharing features, if desired. Parents can revoke a Child Athlete's permissions to use the Service at any time by deleting the account.

2.4 What information do we collect from a Child Athlete?

We collect a username, birthdate, and Parent’s email address when a Minor’s account is created for the Service, as well as any other personal information a Parent adds to a Minor’s account, as described above. We also collect usage and device information, as described in our Privacy Policy.

2.5 How do we disclose information relating to a Child Athlete?

As described above, Restricted Accounts have limited data sharing capabilities. Username and progress information, along with any personal information the Parent added to the Minor’s profile, is shared with the consent of the legal guardian. Parents may also enable additional data sharing features through a Guardian Account, for example, by adding profile information and permitting the profile to be shared. Parents can delete personal information if needed.

2.6 Third party tracking and online advertising does not display any targeted advertising on the Service. We do not disclose personal information of Child Athletes for direct marketing purposes or for targeted advertising purposes without the legal guardian’s consent. While we do permit third-party advertising partners to operate on our Service for the purpose of retargeting, analytics and attribution services.

2.7 How to access, modify and delete your Child’s personal information?

As a Parent, you have the ability to access control information about your Child Athlete by simply switching to the Child Athlete through a Guardian’s Account. To refuse future collection or use of your child’s Personal Information, you can detach your Child Athlete’s Account from parents account and ask us to delete the respective account or simply restrict the preferences from the privacy settings.

You may contact us at to delete the Child Athlete’s account. Please note you will need the Child Athlete’s username, and we may take steps to authenticate your identity before we can provide access to the Restricted Account.

3. How We Use Your Data

3.1 Services

We use the data that we have about you to show your profile and to make payments for users / members who have signed up.​

3.2 Communication Modes

We will contact you through email and push notifications for activity such as new blogs, articles published by us and achievements of other Users / Members whom you follow.

3.3 Advertising

We serve you tailored ads both on and off our website. We offer you choices regarding personalized ads, but you cannot opt-out of seeing other ads. We target (and measure the performance of) ads to users / members directly or through a variety of partners, using the following data, whether separately or combined:

Data from advertising technologies on and off our Services, like web beacons, pixels, ad tags, cookies, and device identifiers;
Member-provided information (e.g., profile, contact information, title and industry);
Data from your use of our Services (e.g., search history, feed, content you read, page visits, videos you watch, clicking on an ad, etc.)
Information from advertising partners and publishers

3.4 Info to Ad Providers

We do not share your personal data with any third-party advertisers or ad networks for their advertising except for:

hashed or device identifiers (to the extent they are personal data in some countries)
with your separate permission
data already visible to any users / members of the website (e.g. profile).

However, if you view or click on an ad on or off our site or apps, the ad provider will get a signal that someone visited the page that displayed the ad, and they may through the use of mechanisms such as cookies determine it is you. Advertising partners can associate personal data collected by the advertiser directly from you with our cookies and similar technologies. In such instances, we seek to contractually require such advertising partners to obtain your explicit, opt-in consent before doing so.

3.5 Aggregate Insights

We use your data to produce and share aggregated insights that do not identify you. For example, we may use your data to generate statistics about our users / members, their preference in sports, to calculate ad impressions served or clicked on, or to gain visitor demographics that help in improving user experience.

3.6 Security and Investigations

We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our Terms of Services or Privacy Policy and/or attempts to harm our Members or Visitors.

4. How Do We Share Information?

4.1 Our Services

Your profile is fully visible to all members and users of our website once the data is approved by Our moderator removing spam and scrap content.

4.2 Legal Disclosures

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal processes or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our website (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

4.3 Change in Control or Sale

We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in the Privacy Policy unless you agree otherwise.

5. Your Choices & Obligations

5.1 Data Retention

We retain your personal data while your account is in existence or as needed to provide you access to our website. Even if you only use our website once in every few weeks, we will retain your information and keep your profile open until you decide to close your account. In some cases, we choose to retain certain information (e.g., visits to sites, time spent on the website) in a depersonalized or aggregated form.

5.2 Rights to Access and Control Your Personal Data

We ensure that you have complete rights and control over your personal data. You can control or modify the rights to your personal data in the following ways:

Delete Data: You can ask us to erase or delete all or some of your personal data
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You may at any time order a complete data copy, which you may transmit to another controller of the data. Your data will be delivered within 10 working days by as spreadsheet files in Microsoft Excel-format. You are required to pay INR50,000 + any applicable taxes on delivery for each data copy order.

Visitors can contact us at for processing data requests listed above.

5.3 Account Closure

If you choose to close your Sportsmatik account, your personal data will generally stop being visible to others on our website within 72 hours. We generally delete closed account information within 30 days of account closure, except as noted below.

We retain your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our User Agreement, or fulfil your request to “unsubscribe” from further messages from us. We will retain de-personalized information after your account has been closed.

Comments or published content associated with closed accounts will show a generic user / member as the source. Your profile may continue to be displayed in the services of others (e.g., search engine results) until they refresh their cache.

6. Other Important Information

6.1 Security

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

6.2 Cross-Border Data Transfers

We process data in India and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.

6.3 Lawful Bases for Processing

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you) and “legitimate interests”.

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us.

6.5 Contact Information

If you have questions or complaints regarding this Policy, please contact us at