Support Center
World's first platform for all major sports

Frequently Asked Questions

General

You can raise a Support Ticket to get your queries resolved regarding the site within an estimated response in 2 business days. This feature can be used only through registered profiles. Site visitors can also raise their queries using our Feedback form which is available in the bottom left corner throughout our site. 

A unique and dynamic "Comparison Tool" has been designed to compare the profile of multiple athletes to get a better insight of their calibre. To use this special tool, you have to go to the Profile Search page from where they can add athletes to their comparison list and then view the results.
We have selected the sports personalities to be inducted into our Hall of Fame, who are particularly illustrious in their sport and are recognised to have reached the pinnacle of their profession.

Using "Tags", you can tag and list up other profiles for future references. This feature is for all the registered profiles of our website, both individual as well as sports entities. Whereas, "Squad" is for the associations (clubs, academies, schools, colleges and companies) who can make their own virtual team of athletes, coaches and physiotherapists belonging to one or more sports for their future endeavours.

You have to buy one of our Credit Plans, only then you will be able to view the contact number and email address of others. You can also use our internal mailing system to connect with them for better communication aspects.

​All the registered users of our website with 80% profile completeness can rate and remark others' profile through our amazing rating feature except those who have disabled the rating feature from their privacy settings.

Our support team is available to help you from 10:00 A.M. to 6:00 P.M. but you can send us emails anytime, and your queries will be answered within 2 business days.

Sportsmatik.com offers you hundreds of sports in which you can showcase your potential, get hired by major sports organisations and also get linked with them. You can compare athletes according to their statistical records, tag them or make your virtual team. Besides this, you can also post vacancies and recruit employees for your organisation, learn about sports played all around the world along with related information. By joining us, you can see there are lots of features with which you can highlight yourself in the world of sports and form your network.

Registering with us is absolutely free for you. You can select any of the profile categories according to your profession and get yourself registered within a few seconds.
Sportsamtik is always open for those who wish to be a part of its team. Just go to our Careers section, fill the details and submit your application. We will contact you soon.
Our internal mailing system has been designed to help you in connecting with prominent sportspersons and organisations registered with us for better communication. Just go to the profile of that user whom you want to send mail and select the SEND MAIL option.
If you are getting spam mail from any of our registered users, you can easily block that user or report it as spam. Quick actions will be taken then.
Any of the athletes, coaches and physiotherapists, sports doctors, or officials registered on our website can be added to the Squads by clubs, academies, schools, colleges, corporates and sports agencies for future references.

User Profile

It is a specifically designed parameter to validate all registered profiles and to cut off spam from our website. There is a certain limit of completeness for every profile, only after which it is visible publicly.
"Achievements" section is for all sportspersons and entities available on our website where they can bring to view all their achievements related to their career as well as social engagements whereas "Trophies" section is only for the sports entities (clubs, academies, schools, colleges, corporates etc.) to showcase the victories of their players / teams in various competitions.

The athlete guardian can access all the sections of an athlete's profile. The guardian who has been added by an athlete can also access all the sections of the particular profile. 

Getting registered with us as an individual is going to help you a lot. You can highlight yourself on a digital sports platform, connect and communicate with professional coaches, physiotherapists, athlete managers, get hired by major sports entities like clubs, academies, corporates etc. and transcend in your sports career in the smartest manner, all on a single stage. There are unlimited opportunities to learn, highlight and unite with us. Get registered and explore more.
Getting your organisation registered with us enables you to find professionals to work with you. With a quick registration and profiling, you can attract numerous sportspersons to connect with your organisation and link with other major sports organisations such as clubs, corporates, sports agencies, sponsors etc. In this way, you can highlight your organisation in the world of sports.
We provide edit options to let you update your profile details after a successful registration except for the fields that are non-editable such as Disability Status, Gender and the Date of Birth (which you can update only once).
To manage the profile of your association at our website, we have a special feature of adding sub-users. Just go to the side menu drop-down of your account, select the Sub-User option and provide us email ID of a person whom you want to manage your account. We will send an invitational mail to them on behalf of your organisation and notify you accordingly.
You can permanently Delete the account of a sub-user. The sub-user once deleted can be added again with the same email ID, and the details will be automatically restored.
It will be viewable on the search page only when you complete it up to 80%.
In that case, you need to register once again with a new contact number. If you have only one number that you have previously entered, call our Support Team, and we'll fix it quickly so that you may register with the same phone number.

Account & Privacy

We are using the moderation process to cut down spam from our website via our automatic spam cutting tool as well as manually to provide authentic, genuine and reliable details. It may take 2 business days to make the data visible on your public profile.
No, it totally depends on your will, but the more information you provide, the more you will be able to grab attention by which they can have a better insight of your performance record.
The gender status can be changed but be sure while selecting the disability status as it can't be changed in future. In case you have entered wrong information, kindly contact our support team.

No, you can not log in to multiple accounts by using same Email Address and Phone Number according to our policy as it may lead to clutter for further identification.

Well, that's quite simple. You can change your account password by selecting the Change Password option from the My Account drop-down menu, located in the upper right corner of your account dashboard.
You don't need to worry about that as it can be mended by selecting the Forgot Password option on the Login page and by updating your Old Password with a new one as directed.
You can deactivate your account by going to your privacy settings and selecting the Deactivate option. Your account will be reactivated whenever you log in with your email ID and password.
The subscription of any plan can't be cancelled once activated and will expire accordingly. Besides this, the amount for any plan subscription is non-refundable.
Yes, credits will be charged even if you review the contact details of any profile. So make sure that you have saved the details if you don't want to get charged for reviewing any contact details.
No, you can not retrieve any of the information of your account once you choose to Delete your account. So be sure before deleting it.

General

You can raise a Support Ticket to get your queries resolved regarding the site within an estimated response in 2 business days. This feature can be used only through registered profiles. Site visitors can also raise their queries using our Feedback form which is available in the bottom left corner throughout our site. 

A unique and dynamic "Comparison Tool" has been designed to compare the profile of multiple athletes to get a better insight of their calibre. To use this special tool, you have to go to the Profile Search page from where they can add athletes to their comparison list and then view the results.
We have selected the sports personalities to be inducted into our Hall of Fame, who are particularly illustrious in their sport and are recognised to have reached the pinnacle of their profession.

Using "Tags", you can tag and list up other profiles for future references. This feature is for all the registered profiles of our website, both individual as well as sports entities. Whereas, "Squad" is for the associations (clubs, academies, schools, colleges and companies) who can make their own virtual team of athletes, coaches and physiotherapists belonging to one or more sports for their future endeavours.

You have to buy one of our Credit Plans, only then you will be able to view the contact number and email address of others. You can also use our internal mailing system to connect with them for better communication aspects.

​All the registered users of our website with 80% profile completeness can rate and remark others' profile through our amazing rating feature except those who have disabled the rating feature from their privacy settings.

Our support team is available to help you from 10:00 A.M. to 6:00 P.M. but you can send us emails anytime, and your queries will be answered within 2 business days.

Sportsmatik.com offers you hundreds of sports in which you can showcase your potential, get hired by major sports organisations and also get linked with them. You can compare athletes according to their statistical records, tag them or make your virtual team. Besides this, you can also post vacancies and recruit employees for your organisation, learn about sports played all around the world along with related information. By joining us, you can see there are lots of features with which you can highlight yourself in the world of sports and form your network.

Registering with us is absolutely free for you. You can select any of the profile categories according to your profession and get yourself registered within a few seconds.
Sportsamtik is always open for those who wish to be a part of its team. Just go to our Careers section, fill the details and submit your application. We will contact you soon.
Our internal mailing system has been designed to help you in connecting with prominent sportspersons and organisations registered with us for better communication. Just go to the profile of that user whom you want to send mail and select the SEND MAIL option.
If you are getting spam mail from any of our registered users, you can easily block that user or report it as spam. Quick actions will be taken then.
Any of the athletes, coaches and physiotherapists, sports doctors, or officials registered on our website can be added to the Squads by clubs, academies, schools, colleges, corporates and sports agencies for future references.

User Profile

It is a specifically designed parameter to validate all registered profiles and to cut off spam from our website. There is a certain limit of completeness for every profile, only after which it is visible publicly.
"Achievements" section is for all sportspersons and entities available on our website where they can bring to view all their achievements related to their career as well as social engagements whereas "Trophies" section is only for the sports entities (clubs, academies, schools, colleges, corporates etc.) to showcase the victories of their players / teams in various competitions.

The athlete guardian can access all the sections of an athlete's profile. The guardian who has been added by an athlete can also access all the sections of the particular profile. 

Getting registered with us as an individual is going to help you a lot. You can highlight yourself on a digital sports platform, connect and communicate with professional coaches, physiotherapists, athlete managers, get hired by major sports entities like clubs, academies, corporates etc. and transcend in your sports career in the smartest manner, all on a single stage. There are unlimited opportunities to learn, highlight and unite with us. Get registered and explore more.
Getting your organisation registered with us enables you to find professionals to work with you. With a quick registration and profiling, you can attract numerous sportspersons to connect with your organisation and link with other major sports organisations such as clubs, corporates, sports agencies, sponsors etc. In this way, you can highlight your organisation in the world of sports.
We provide edit options to let you update your profile details after a successful registration except for the fields that are non-editable such as Disability Status, Gender and the Date of Birth (which you can update only once).
To manage the profile of your association at our website, we have a special feature of adding sub-users. Just go to the side menu drop-down of your account, select the Sub-User option and provide us email ID of a person whom you want to manage your account. We will send an invitational mail to them on behalf of your organisation and notify you accordingly.
You can permanently Delete the account of a sub-user. The sub-user once deleted can be added again with the same email ID, and the details will be automatically restored.
It will be viewable on the search page only when you complete it up to 80%.
In that case, you need to register once again with a new contact number. If you have only one number that you have previously entered, call our Support Team, and we'll fix it quickly so that you may register with the same phone number.

Account & Privacy

We are using the moderation process to cut down spam from our website via our automatic spam cutting tool as well as manually to provide authentic, genuine and reliable details. It may take 2 business days to make the data visible on your public profile.
No, it totally depends on your will, but the more information you provide, the more you will be able to grab attention by which they can have a better insight of your performance record.
The gender status can be changed but be sure while selecting the disability status as it can't be changed in future. In case you have entered wrong information, kindly contact our support team.

No, you can not log in to multiple accounts by using same Email Address and Phone Number according to our policy as it may lead to clutter for further identification.

Well, that's quite simple. You can change your account password by selecting the Change Password option from the My Account drop-down menu, located in the upper right corner of your account dashboard.
You don't need to worry about that as it can be mended by selecting the Forgot Password option on the Login page and by updating your Old Password with a new one as directed.
You can deactivate your account by going to your privacy settings and selecting the Deactivate option. Your account will be reactivated whenever you log in with your email ID and password.
The subscription of any plan can't be cancelled once activated and will expire accordingly. Besides this, the amount for any plan subscription is non-refundable.
Yes, credits will be charged even if you review the contact details of any profile. So make sure that you have saved the details if you don't want to get charged for reviewing any contact details.
No, you can not retrieve any of the information of your account once you choose to Delete your account. So be sure before deleting it.

Registration

You can raise a support ticket to get your queries resolved regarding the site within an estimated response time of around 24 working hours. This feature can be used by our registered users only. Non-registered users can also raise their queries using our feedback form which is available in the bottom left corner throughout our site.
You can raise a support ticket to get your queries resolved regarding the site within an estimated response time of around 24 working hours. This feature can be used by our registered users only. Non-registered users can also raise their queries using our feedback form which is available in the bottom left corner throughout our site.
You can raise a support ticket to get your queries resolved regarding the site within an estimated response time of around 24 working hours. This feature can be used by our registered users only. Non-registered users can also raise their queries using our feedback form which is available in the bottom left corner throughout our site.
You can raise a support ticket to get your queries resolved regarding the site within an estimated response time of around 24 working hours. This feature can be used by our registered users only. Non-registered users can also raise their queries using our feedback form which is available in the bottom left corner throughout our site.