Support Center

Profile Plans

General Terms

  • All plans are independent and can be purchased accordingly except the Addon Plan that will be purchased on terms of any Credit Plan.
  • The Trial Plan is a free plan, valid for all Profile Categories till the specified date after which the users need to purchase the respective Credits Plans.
  • Offer valid only for profiles who have not previously used the trial plan i.e., the Trial Plan can be used only once.
  • The Trial Plan is not transferable and may not be sold, shared, or bartered. Sportsmatik.com may revoke this offer at any time for technical, security, or business reasons and for fraud prevention.
  • All use of the service is subject to Sportsmatik.com’s Terms & Conditions and Privacy. Void where prohibited or restricted by law.
  • In order to redeem any of the Plans, you must register and provide your payment information.
  • Sportsmatik.com does not offer refunds on any fees and charges related to your account, including partially used periods.

Prime Features

  • By upgrading to a prime membership, the profiles will be availed with all advanced features until the expiration date of the plan.
  • There is no option of plan cancellation and the payment is non-refundable.
  • The duration of any of the Prime Plans is subject to change and users are advised to review the Terms before each upgrade.
  • The profiles cannot use any of the advanced features associated with the prime membership after the expiration date although the details already provided will be sustained and visible in the profile only but not publicly.

Credits Plan

  • Credits are actually a definite number of points granted to a profile according to the plan purchased for a limited duration. By spending the specific number of credits, the user will be allowed to use the specific service once, according to the plan such as adding sports in the profile, contacting other users, adding sub-users and other features mentioned on the respective Plans page according to the profile category.
  • The number of credits and the duration of plans are subjected to change.
  • There is no carryover of credits or duration even if you upgrade or downgrade to any other plan. On purchasing a new Credit Plan within the duration of an ongoing Credit Plan, the latest Credit Plan will overlap the previous Credit Plan and there will be no carryover or extension in the duration of the plan purchased.
  • One credit will be deducted on mailing any profile through our Internal Mailing feature whereas; two and three credits will be deducted on viewing the email address and mobile number of any profile, respectively.
  • No sub-user should be the existing user of the website i.e., a sub-user cannot hold multiple accounts or have registered as another profile category. 
  • If a sub-user is removed by the primary user within the plan duration; that credit will be not be adjusted, and another sub-user cannot be added for the same duration.
  • A sub-user can only be deleted. There is no option of account deactivation for sub-users.

Addon Plans

  • Each Addon plan avails a specified number of credits for the same duration of the Credits plan already purchased.
  • There is no extension of time on purchasing any of the Addon Plans.